![]() Point Loma Credit Union - 1. Reviews - Banks & Credit Unions - 3. Sports Arena Blvd, Midway, San Diego, CA - Phone Number. Sports Arena Blvd. San Diego, CA9. 21. I just had an excellent experience with Mimi. Point Loma Credit Union - Find Branch Locations Near You. Full Listings with Hours, Contact Info, Services, Membership Eligibility, Reviews and More. Point Loma Credit Union offers a variety of home loan programs to suit your financing needs. Whether you're buying a home, refinancing, or using the equity in your. Point Loma Credit Union login and bill pay links, customer care, service, support and contact info. Find Point Loma Credit Union phone numbers, email addresses, and. I really appreciated her demeanor and professionalism. My other bank only offered me a website to do what I needed to do. They lost the business because PLCU had a human to talk to. Hi well PLCU on Sports Area Blvd. Mimi sat with me with listened to my concerns of a bind i was in. She was professional, understanding and gave me a solution to my problem. Being with PLCU just about a month, Mimi was helpful and with her expertise directed me to a solution to take a load off my shoulders. Kudos to you Mimi and thank you so very much. ![]() PLCU offers a complete selection of financial products and services: savings and checking accounts, loans, credit cards, the. 22 reviews of Point Loma Credit Union "I'm a big fan of Credit Unions and this one offers an extra perk if your someone like me and still have ties to back home, in. Point Loma Credit Union. PLCU offers a complete selection of financial products and services: savings and checking accounts, loans, credit. See you soon. Julie. Hi, another compliment to one of the staff that showed me such curiosity and professionalism was Winnie. I was in a bind and needed direction on how to solve my problem. Winnie went all out and guess what, she came up with a solution and now I can breathe a lot better. This branch of PLCU is highly recommended by me. I am impressed with the level of 1 on 1 customer care. Serves communities in San Diego County. Includes account and loan information, news, and articles. Locations and hours. 18 reviews of Point Loma Credit Union "Hi well PLCU on Sports Area Blvd. Mimi sat with me with listened to my concerns of a bind i was in. Thank you again Winnie.. Julie Smith. Watch out for Mimi!! I've been with them since 1. The best bank/credit union in San Diego! I had an issue that requires a phone call, which is really rare. She even went so far as to follow up with a second call to update me of her actions and ensure that I was satisfied with the outcome. You win you've lost my business, the only thing you have to offer is your service, and in that department you all suck.. I directed a client to put their direct deposit into the account. Called to see how to get set up for online access (the website really sucks, very unsophisticated) and see if my money had arrived. I was told by the call center they CLOSED my account due to inactivity!!!! I was never notified of this decision!! Bad business. THEY HOLD YOUR MONEY HOSTAGE! They have almost no locations anywhere. They don't even have a drive up ATM! Go anywhere else but here! I've been a member at PLCU since I had my first job in high school over 2. Until today (Aug 2. I had the displeasure of being helped by Sara while she was training a nice gentleman. He was great, but she made me want to close my accounts and go somewhere else. I have never had a problem with the level of service here- they have actually been very nice and pleasant and I'm not even their customer! RUN away, don't walk. This place is a nightmare of bad customer service, poor training, & an attitude of . I used their car buying service, which made the pre- purchase process very easy, but apparently included NO follow- up whatsoever. When I had a problem with the paperwork, I had to call repeatedly until I caught the rep in the office - he never returned my several messages, & in the end all he did was give me the dealer's number so I could call them myself. And although the car was sold to me as a certified used car with a warranty, I never got any warranty paperwork as I was promised. It would have been slower to search myself, but much better in the end if I had! Want to deposit a larger- than- usual check or one from a source they don't see all the time? Be prepared to wait an unusually long time while they hold your money for . They refused to deposit a check made out to both me & my husband for me because we don't have a joint account (although they let HIM deposit another one without so much as my signature). I asked why & got the manager's bad attitude, eye- rolling & refusal to give any real explanation.. I said fine about how long? His reply was Not sure but i can get my mgr for you, i said thanks were going to just sit in the lobby! Nothing. I got fed up and walked up to her and what did she do she just walked away!!! What a B@#& h I couldnt belive it! So I just about lost it and your the branch mgr!! I had to interupt the poor teller! Then she ran over to answer my question and then just directed me to the other teller window! That poor teller looked so unhappy working there! Dont blame her! They also charged me a $2. I wrote cleared on the same day the 5 day hold was to expire (7/1. My checking account balance was $1,4. The Cal Coast Mgr said it means until THE END of 7/1. They will hold your money If you make a deposit through the ATM for an automatic 5 business days! I used to work at a bank & I have never seen this. I understand if you deposit a large amount but $1. I had to call the bank every time I made a deposit through the ATM so they could clear it sooner. They could never seem to get this ACH withdrawl thing down. They have online banking with a quick turnaround on the transactions; meaning the electronic payments are made to your bills within a few days. They also have fraud protection on your debit card and will give you a provisional credit on your account if your card is used fraudulently and they will do an investigation on your behalf as well. It's as if they were penalizing me for trying to go paperless. But they were pretty snotty about doing it.)). Bottom line: this . The woman who opened the account (Mimi) did not know how to open an ETA account, had never opened one before, and made me wait for almost an hour while she called other banks to get the correct . I was not given any account information, written materials, etc. I was only given a receipt and a piece of paper with my account number written on it. I specified that I needed a debit card (NOT an ATM card). I received a debit card, but never got any printed material regarding the account (fees, ATM locations, disclosures, etc.). I had to call the customer service number and request information (which was never sent to me). I also called and spoke to Mimi (she sent me a booklet entitled . She rudely informed me that an . The debit card was to be cancelled at the end of the month, and I was to be sent an ATM card. Furthermore, I was informed that I was not allowed to cash any checks, not allowed to deposit money into the ! I told her that the PLCU fee schedule which came with my statement lists ? She said they do not cash checks for non- account holders. There was no explanation. I called customer service, talked to Abel, and was immediately transferred to Debbie Clow. She said I was charged an overdraft fee because a Pay. Pal payment came in for $9. I asked why it was not declined and why I was being charged. She said it was a . If you do, there is a maximum charge of $1. Have they broken any federal laws by their treatment of me, their lies, and by overcharging me? Point Loma Credit Union - 6 Locations, Hours, Phone Numbers . Headquartered in San Diego, CA, it has assets in the amount of $4. Its 3. 8,6. 89 members are served from 6 locations. Deposits in Point Loma Credit Union are insured by NCUA.
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